NexSpy is a parental control app designed for family safety. It helps parents set screen time rules, block risky sites/apps, review weekly reports, and use optional safety features like location check-ins (where available).

NexSpy is built for parents and legal guardians who manage a child’s device and want clear, practical tools for healthier routines and safer online habits.

Yes. Android typically supports a wider set of parental control capabilities, depending on device model, OS version, and the permissions you enable during setup.

Yes, but iOS/iPadOS capabilities can vary. Some controls are limited by Apple’s platform rules and your device configuration. Your Parent Dashboard guides you to the best option for your setup.

For full parental controls, you generally need to set up NexSpy on the device you want to manage. This ensures permissions and rules apply correctly.

For certain consent-based workflows (like a secure check-in link), yes—if your family chooses that option. Full parental controls typically still require setup on the managed device.

You can set daily limits, schedules (like bedtime), and rules for focus periods. The goal is consistency—less arguing, more predictable routines.

Yes (platform-dependent). You can restrict apps and set safer browsing rules to reduce exposure to risky content and distractions.

Yes. Weekly summaries help parents spot trends (not just one-off days) and guide better conversations about habits and boundaries.

If enabled and supported, NexSpy can support family location tools and safe-zone style alerts. Availability depends on device, permissions, and plan.

Common causes include disabled location permissions, low-power restrictions, weak GPS (indoors), or the device being offline. Check permissions and battery optimization settings first.

Any background safety features can affect battery. NexSpy is designed to be efficient, but impact depends on enabled features and update frequency.

NexSpy is intended for lawful, parent/guardian-led use on devices you have the right to manage (such as your child’s). Laws vary by location—use responsibly and follow local rules.

We recommend transparency. Clear family rules and open communication usually lead to better outcomes than secrecy.

It depends on your plan. You can add and manage multiple devices from your Parent Dashboard.

Cancellation and refund options depend on your purchase type and usage. See the Refund Policy page or contact support with your order/receipt ID.

Email support@nexspy.com with your account email, device details, and a short description of the issue. Screenshots help us resolve it faster.