Frequently Asked Questions
Do you have a common question about supported devices, licenses or purchasing? You may very likely find an answer in our Frequently Asked Questions. Please start from this section to save your time. It always works faster than direct contact with our support team.
Your Account Portal
Do you have technical problems with installing or using our software? Check the Help section inside your personal Account Portal. It's a great source of helpful information for every technical issue you might encounter. Please have a look there first before contacting us. It's always quicker that way.
Still have some questions or want to share an idea? Our support team will be happy to help you. Feel free to contact us via email at firstname.lastname@example.org and please, English only. We answer via emails as well, so do not forget to specify your email address.
SOFTWARE INTENDED FOR LEGAL USE ONLY. It is the violation of the applicable law and your local jurisdiction laws to install NEXSPY monitoring software onto a device you do not own. The law generally requires you to notify owners of the devices, on which you intend to install the software. The violation of this requirement could result in severe monetary and criminal penalties imposed on the violator. You should consult your own legal advisor with respect to legality of using NEXSPY monitoring software within your jurisdiction prior to installing and using it. You are solely responsible for installing the software onto such device and you are aware that NEXSPY cannot be held responsible.