Privacy Policy

Welcome to the official website of NEXSPY.com. NEXSPY is committed to protecting the privacy of our visitors. This privacy policy discloses how we collect, protect, and use information you provide us online, as well as how we protect children's privacy. By using the pages on this site, you are accepting the practices described in this Privacy Policy.
If our policy practices change in the future, we will let you know by posting the policy changes on our website. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected.
NEXSPY’s online properties comprise of, but are not limited to, all pages found under NEXSPY.com, including our online shop.
In order for our company to provide you with all of the benefits of our products, we must store data from the target device on our company’s computer server system. You should understand that any data recorded on the target device, will be transmitted to our company’s computer server system.
We take great pride in the trust that you have placed with our company to keep this data secure. Our company has taken painstaking efforts to ensure that this data will be secure. You will be the only person who has access to the data transmitted by the target phone to our company’s computer server system. You will be given a secure login and password so that you may access this data. DO NOT GIVE THIS LOGIN AND PASSWORD TO ANYONE ELSE.
We do not share personal data with anyone. We do not provide your identifying names, addresses, telephone numbers or any other information stored on our company’s computer server system to anyone but you.
By downloading our software, we have express consent from you to store target phone data. The information we collect is used exclusively to provide you with our services. We do not have any agreements with outside organizations to collect personal information at our website. We never share children's personal information with any third party.
Should you want to withdraw your consent for the storage of this data at any time, contact us by email at support@nexspy.com. We will not release any personal information of children under the age of 13 to persons claiming to be those children's parents without verification that the child's parent is requesting the information.
If we make any material change to this notice or the informational practices with regard to children that were in effect when your consent to the collection of your child's personal information was obtained, we will, as required by law, send you a new notice and request your consent.
We take seriously our obligation to safeguard the confidentiality, security and integrity of personal information collected from our customers, and have established and will maintain procedures that are designed for that purpose. Children and parents should be aware, however, that no system is completely secure from hackers, network failure and error, and we cannot guarantee the confidentiality, security and integrity of information maintained on our service.
It is important to us that members and their parents understand our policy and practices concerning the collection, disclosure and use of our members' personal information. We encourage you to carefully read our Privacy Policy, and if you have any questions about our information practices, please contact us by email at support@nexspy.com.

NEXSPY GDPR COMPLIANCE

To comply to GDPR requirements, please note the following:
1. Only customers over the age of 18 can purchase NEXSPY
2. NEXSPY holds the following information about our customers
2.1. Email address that you registered at time of sale and the device data transmitted from the device you installed NEXSPY on.
2.2. Payment transaction history linked to an email address.
2.3. We do not hold credit card, name or address information.
3. Data Deletion
3.1. Device data can be deleted at any time by the customer by deactivating the client. This can be done on the device or inside the customer portal.
3.2. Any device data older than 3 months is automatically deleted.
3.3. Please use our downloader application to copy any data you want to your local storage.
3.4. The customer can also delete their account which also removes their email address. Contact support to request this.
3.5. Data deletion is permanent and cannot be recovered.
There is no other data held about the customer.
Data is not shared with any third party.
Data is not processed, analyzed, mined or profiled by anyone.
Please contact support for any questions relating to data security.

COOKIES AND OTHER TRACKING TECHNOLOGIES

As is true of most websites, but subject to your browser settings, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use a third-party tracking service, Google Analytics, that uses cookies to track aggregate non-personally identifiable information about visitors to our site such as number of visits, searched pages and browser type to improve our website and customer experience.

What are cookies?

Cookies save a file to an Internet user's computer and store a limited amount of information. For example, some cookies help us remember your computer and streamline the login process, some are used to authenticate you as a user on our systems, and some cookies help us deliver advertising that is more customized to your needs on our website and the websites of our partners.
A cookie can either be stored in your computer's memory temporarily and automatically deleted when you close your web browser (a "session" cookie) or placed on your hard drive (a "persistent" cookie) by a web server. A persistent cookie is not deleted when the browser is closed and will stay in one of your browser's subfolders until you delete it manually or your browser deletes it based on an expiration period setting contained within the persistent cookie's programming.

How do I opt out of cookies?

You do have control over cookies. Most web browsers can be set to notify you when an HTML cookie is being placed on your computer. You can manually delete HTML cookies and set most browsers to refuse to accept HTML cookies, although doing so may affect your website experience.

HOW TO CONTACT US

If you have any questions about our Privacy and Cookie Policy, you can contact us by email at support@nexspy.com.
Thank you for visiting our site.
Updated June 8, 2018.