NexSpy Family Safety

How to Fix Android Text Message Notifications Not Working

UpdatedNexSpy TeamParent Guides & Setup

When Android text message notifications are not working, your phone can feel “half broken.” Messages still arrive, but you don’t get the sound, vibration, pop-up, or lock-screen alert—so it’s easy to miss time-sensitive texts like OTP codes, delivery updates, school messages, or family check-ins.

This usually happens after:

  • an Android update
  • switching SMS apps (Google Messages ↔ Samsung Messages)
  • enabling Battery Saver, sleeping apps, or background restrictions
  • changing Do Not Disturb / Focus / Modes settings

In this guide, you’ll get:

  • the fastest fixes (the ones that solve most cases)
  • the step-by-step settings that actually control SMS alerts
  • deeper fixes for notification channels, battery optimization, and Android 13+ notification permission
  • quick diagnosis for common scenarios like “only one contact is silent” or “notifications arrive late”
On this page

Quick diagnosis: what exactly is “not working”?

Pick the symptom that matches your case:

  • You receive texts, but there’s no notification at all
  • Notifications appear, but there’s no sound or no vibration
  • Notifications don’t appear on the lock screen
  • Notifications fail for one contact / one conversation only
  • Notifications arrive late (minutes later)

Once you know the symptom, you’ll fix it faster.

Do this first (2 minutes): the 3 fastest fixes

These solve a large percentage of “Android SMS notifications not working” cases.

1) Restart your phone

A restart clears stuck notification services and background rules.

2) Check notification volume (not ringtone volume)

Your ringtone can be fine while notifications are muted.

  • Press a volume button
  • Expand the volume panel
  • Raise Notifications volume

3) Toggle Do Not Disturb / Modes off

Even if you think it’s already off, toggling can reset a stuck state.

If texts still arrive with no alert, move on.

Step 1: Confirm Android is allowed to show notifications for your SMS app

Android can block notifications at the system level.

  1. Open Settings
  2. Tap Notifications (or Apps & notifications)
  3. Tap App notifications
  4. Select your SMS app:
    • Google Messages
    • Samsung Messages
    • or another “Messages” app
  5. Make sure notifications are ON

Check notification categories (this is where most people miss it)

Many Android versions group alerts by categories (also called channels). Even if “Notifications” is ON, the “Incoming messages” category can be OFF.

Inside the app’s notification settings, turn on categories like:

  • Incoming messages
  • Messages
  • Chats
  • Conversations
  • Pop on screen / Heads-up (name varies)

If you only fix one thing in this guide, fix categories.

Step 2: Fix lock screen text notifications (if you see them only when unlocked)

If notifications work sometimes but don’t show on the lock screen:

  • Go to Settings → Notifications → Lock screen notifications
  • Choose a setting that allows notifications to display

Also check privacy options that hide content. It’s okay to hide message previews, but the notification itself should still appear.

Step 3: Do Not Disturb / Focus / Modes schedules (the silent killer)

Do Not Disturb can block sound, vibration, banners, and lock-screen notifications—sometimes only at certain hours.

  • Swipe down Quick Settings
  • Turn Do Not Disturb OFF

If it keeps coming back, check schedules in:

  • Settings → Sound → Do Not Disturb
  • Modes / Routines (common on Samsung)
  • Focus Mode (varies by phone)

Want DND ON but still receive text alerts?

Add an exception:

  • Open Do Not Disturb settings
  • Find Apps, Allowed notifications, or Exceptions
  • Allow your Messages app

If you rely on OTP or family texts, this is a must.

Step 4: Fix Google Messages notifications not working (app-level settings)

Even if Android allows notifications, Google Messages can still be set to silent.

Open: Google Messages → Profile icon → Messages settings → Notifications

Check:

  • Incoming messages toggle is ON
  • Notification sound isn’t set to None
  • Pop on screen / heads-up is enabled (if you want banners)
  • Conversation categories are enabled (Incoming/Chats/Conversations)

If only one conversation is silent (very common)

A single thread can be muted while everything else works.

  • Open the conversation
  • Tap Details / Menu
  • Find Notifications
  • Switch from Silent / OffDefault / Alerting

If you ever tapped “Mute,” this is where it shows up.

Step 5: Fix Samsung Messages notifications not working (One UI)

Samsung often adds extra layers like Modes/Routines and battery rules.

Try:

  1. Settings → Notifications → App notifications → Samsung Messages
  2. Ensure notifications are ON and categories are enabled
  3. Check Notification style (Alerting vs Silent)
  4. Confirm Lock screen notifications are allowed

Then check:

  • Settings → Modes and Routines (rules can silence texts)
  • Settings → Battery and device care (sleeping apps can delay alerts)

Step 6: Battery optimization and sleeping apps (the #1 reason notifications arrive late)

If Android text notifications are delayed, battery restrictions are the most common cause.

Classic pattern:

  • texts arrive
  • notifications show up late or only after opening the app
  • it’s worse overnight or when the phone is idle

Go to Settings → Battery (or Battery and device care) and look for:

  • Battery optimization
  • Background restrictions
  • Sleeping apps / Deep sleeping apps
  • App power management
  • Unrestricted battery usage

Then:

  • Remove your Messages app from Sleeping/Deep Sleeping
  • Allow background activity
  • Set battery usage to Unrestricted (if available)

Also check Data Saver:

  • Settings → Network & internet → Data Saver
  • Allow your Messages app to use background data (names vary)

Step 7: Default SMS app + after-update fixes

If your issue started after:

  • a system update
  • switching from Samsung Messages to Google Messages
  • restoring a backup
  • changing your default SMS app

Do these:

A) Confirm your default SMS app

  • Settings → Apps → Default apps → SMS app
  • Select the app you actually use

B) Update the messaging app

Open the Play Store and update Google Messages (or your SMS app). Updates often fix notification bugs introduced by OS changes.

C) Clear cache (safe)

  • Settings → Apps → Messages → Storage
  • Tap Clear cache

Avoid “Clear storage/data” unless you’re okay resetting app settings.

D) Reset app preferences (advanced)

If notifications are broken across multiple apps:

  • Settings → Apps → (menu) → Reset app preferences

This can reset defaults and permissions across apps, so only do it if you’re comfortable reselecting a few defaults afterward.

Step 8: Android 13+ notification permission (easy to miss)

On Android 13 and newer, some apps need explicit permission to post notifications. If you tapped “Don’t allow” during setup, you may get zero alerts even though texts arrive.

Check:

  • Settings → Apps → Messages → Notifications
  • Ensure notifications are Allowed (not blocked)

Tip: toggling notifications OFF then ON can refresh the permission state on some devices.

Brand-specific shortcut paths (menu names vary)

If you can’t find a menu exactly, these shortcuts help:

Pixel / stock Android

  • Settings → Notifications → App notifications → Messages
  • Settings → Battery → Battery Saver / App battery usage

Samsung (One UI)

  • Settings → Notifications → App notifications → Samsung Messages
  • Settings → Battery and device care → Battery
  • Settings → Modes and Routines

Xiaomi (MIUI / HyperOS)

  • Settings → Notifications & Control center → App notifications
  • Settings → Battery → App battery saver / Background restrictions
  • Look for additional permission toggles like autostart/background (names vary)

Oppo / Realme / Vivo (ColorOS / Realme UI / Funtouch)

  • Settings → Notifications & status bar → Manage notifications
  • Settings → Battery → App battery management
  • Look for background activity limits and auto-launch controls

Common scenarios (fast fixes)

“I get texts, but there’s no notification at all.”

Most likely:

  • system notifications are OFF for the app
  • notification categories (Incoming/Chats) are OFF
  • Android 13+ permission is blocked

Start with Step 1 + Step 8.

“I get notifications, but no sound or vibration.”

Most likely:

  • notification volume is down
  • DND/Modes is blocking sound
  • the conversation is set to Silent
  • category sound is set to None

Check Quick fixes + Step 3 + Step 4 conversation settings.

“Notifications don’t show on lock screen.”

Fix via Step 2 lock screen settings.

“It only happens for one person.”

That chat thread is muted/silent. Fix via Step 4 (per-conversation settings).

“Notifications arrive late.”

Battery restrictions / sleeping apps. Fix via Step 6.

A note for parents: don’t rely on notifications alone for safety

If you’re a parent, a missed notification can feel more serious—especially when you’re worried about bullying, harassment, or scam attempts.

Fixing notifications is worth doing. But for child safety, it helps to have a plan beyond “hope notifications pop up.” With responsible use, clear consent, and family rules, Calls & Texts monitoring can provide more reliable oversight routines on a device you manage.

Ready to get started?

FAQs

Will clearing cache delete my text messages?

Clearing cache typically does not delete your texts. It clears temporary files. “Clear storage/data” is the one that can reset app settings.

Why do notifications appear only when I open the Messages app?

That’s almost always a background/battery restriction. Go straight to Step 6.

Can Android updates break text notifications?

Yes. Updates can reset permissions, change notification categories, or re-enable battery restrictions. Steps 1, 6, 7, and 8 cover the most common update-related causes.

What’s the single most common fix?

Turning on the correct notification categories (Incoming messages/Chats/Conversations) and removing Messages from battery optimization.

Final checklist (fastest path)

  1. Enable notifications for Messages at the system level
  2. Turn on the right notification categories (Incoming/Chats/Conversations)
  3. Disable DND/Modes (and check schedules/exceptions)
  4. Check per-conversation mute/silent settings
  5. Remove Messages from battery optimization / sleeping apps; allow background activity
  6. Verify default SMS app, update app, clear cache
  7. On Android 13+: allow notification permission
Ready to get started?

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